Privacy Policy

1. Collection of Personal Information

We may collect certain personally identifiable information from you, such as your name, email address, social media username, or phone number, when you voluntarily provide it to us through Silent House email or social media (e.g. if you “like” or “share” something you see on our social media platforms). We will never collect sensitive information such as your social security number or credit card details. We use cookies and similar technologies to collect non-personal information about your browsing activities on our website for statistical analysis and website improvement purposes.

2. Use of Personal Information

We may use the personal information you provide to us in the following ways:

• To respond to your inquiries, comments, or requests for customer support.
• To personalize your experience on our website and tailor the content to your preferences.
• To improve our services based on your feedback.
• To send periodic emails regarding updates, promotions, and important announcements related to our website and services.
• To interact with you through social media platforms.
  
  

3. Disclosure of Personal Information

We value your privacy and will never sell, trade, or rent your personal information to third parties without your explicit consent. However, we may disclose your personal information in the following circumstances:

• To trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.
• To comply with legal obligations, enforce our website policies, or protect our rights, property, or safety, as required by law.
• In connection with a business transaction or negotiation, such as a corporate merger or sale, as permitted or required by applicable law.

4. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices and technologies, including firewalls, encryption, and secure socket layer (SSL) technology, to safeguard your information. However, please use discretion with sensitive personal information and be aware that no method of data transmission or electronic storage is guaranteed to be 100% secure.

5. Children's Privacy

This website is a general audience site and is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that a person under the age of 13 has provided us with personal information, we will delete such information from our records and system.

6. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. In the event we make changes to this Privacy Policy, such policy will be re-posted in the “Privacy” section of our website, with the date such modifications were made, or we may contact you regarding updates to our Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at privacy@silent-house.com. If you are a California Resident, you may request information about our practices related to disclosing your personal information to certain third parties and/or opt-out of our sharing. Please send your request via email to privacy@silent-house.com. By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.